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We operate by APPOINTMENT ONLY. You might have noticed there is no address listed. This is to prevent people from showing up who do not have an appointment. We are often gone getting car washes, getting gas, getting oil changes, taking cars to/from the shop, picking up customers, and picking up vehicles when customers are done with them, among other things. As such, we are out of the office much of the time, and cannot reliably be there at all times to accept walk-ins. All you need to do to make an appointment is put in a request below.
The person who is paying (the cardholder) is considered the Renter (even if they don't drive the car at all). The Renter must provide a driver's license. The name on the Renter's credit/debit card must match the name on the Renter's driver's license. The Renter (cardholder) should be the person scheduling the reservation appointment. The Renter (cardholder) needs to be the one showing up to complete and sign the rental agreement.
IMPORTANT: Your vehicle will not be saved for you until the reservation request form has been submitted (we will call you to confirm everything once we receive your request). Your card will be charged one non-refundable day after your reservation is confirmed. This amount will act as the cancellation fee if you cancel or don't show up for your appointment. The remaining amount will be charged at the time you pick up your vehicle.
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​​Rental Requirements
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A VALID DRIVER'S LICENSE. (Every person who will drive the car must provide license information.) There is no extra charge for the first and second drivers. Adding more than 2 drivers is $10/license. We will ask to see licenses/IDs of all those who show up to a reservation appointment, even if only one of you plans on driving.
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A CREDIT CARD/DEBIT CARD WITH YOUR NAME ON IT. A $200 security deposit will be added at the time of rental. This is required before our asset leaves the lot. Rental periods of less than 7 days will have the $200 deposit charged in the form of an authorization (a hold). Rentals of 7 days or longer will have the deposit charged as a normal transaction, and then refunded after our asset has been returned and processed. Once the vehicle has been processed, it may take up to 5 days for the deposit to show up on your end. Please do not call asking about the deposit unless is has been longer than 5 days. Once we click the refund deposit button, we have no control over how long it takes your financial institution to display the funds as available to you.
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AUTO INSURANCE. Insurance coverage is required.
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You can use your own automotive insurance (with collision or 'full coverage') to cover potential damage and costs for repairs in the case of an accident -- check with your insurance company to determine if your current policy covers rentals. You will need to show proof of collision coverage on your policy if you are using your own insurance.
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Many credit card companies provide insurance for rental cars -- check with your credit card provider to determine if your credit card offers any benefits for car rental. Be prepared to show proof that your specific card offers CDW for rental cars. You must use this card to pay for the rental to be covered.
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If you do not have your own insurance, Ames Auto Rentals offers a collision damage waiver for an additional daily fee of $20 or a weekly fee of $80 plus a $200 deposit.
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Send Reservation Request
The secure form below is the best way to send all your info so that we can easily turn it into a reservation appointment. This is only a request; it does not mean a vehicle will be automatically reserved. Your card will not be charged until we contact you to confirm details. Incomplete forms get sent to spam automatically; please answer all sections coherently and double check your info before submitting. If you've been here before and know the drill, we won't bother you with a phone call, we'll just go ahead and schedule it. New reservation requests are seen immediately (during business hours); there is no need to call to tell us that you submitted a request. There are many steps we need to take before we can call you (such as: verify if the category of car you selected is available, see if that car has enough miles to spare to get you to your destination before its next scheduled service, background checks, etc). Please be patient, and an employee will call you to confirm your request as soon as they are able to.
Below is the Rental Agreement that the cardholder will be filling out in person. Please feel free to familiarize yourself with it. You may reference it any time you like. For example, you might want to read the return procedure again when you are finished using your vehicle.